Overview
Course description
Turn tribal knowledge into playbooks the whole team can run. Built for working teams: short video lessons, one reading per module, and a knowledge check before the certificate.
What you will learn
- Capture a process in an afternoon
- Turn it into a checklist
- Keep it current every quarter
Requirements
- Runs or owns a process
Course content
2 lessons, 50 secCapture
Interview the expert00:25
Draft the playbook00:25
About the instructor

Richard Straub
CEO, Peter Drucker Forum
1 courses 2 lessons here 9 students